Refurbished Apple, tested and guaranteedRefurbished Apple devices, tested and guaranteed

How we grade our devices

Every device is 100% functional. The grade only describes how it looks, so you can trade a few cosmetic marks for a lower price.

122 tests on every device

Every device goes through the same checklist on our bench, whatever its grade. The full test protocol will be published here.

122

  • Display & touch18 tests
  • Cellular, Wi‑Fi & Bluetooth16 tests
  • Cosmetic inspection16 tests
  • Cameras14 tests
  • Sensors, Face ID & Touch ID14 tests
  • Battery & charging12 tests
  • Software & security12 tests
  • Speakers & microphones10 tests
  • Buttons & ports10 tests

The three grades

Excellent

Looks like new. No visible marks at arm’s length.

Screen
Flawless, with no scratches visible whether the screen is on or off.
Body
At most 1–2 hairline marks visible only under direct light.
Battery health
At least 90% of original capacity, or a new battery.

Very good

Light micro-scratches on the body, screen flawless.

Screen
Flawless, with no scratches visible while the screen is on.
Body
Light micro-scratches or tiny scuffs on the frame or back.
Battery health
At least 85% of original capacity, or a new battery.

Good

Visible signs of use on the body, screen free of deep scratches.

Screen
May have faint hairlines visible with the screen off; none with it on.
Body
Visible scratches or small dents on the frame; back glass intact.
Battery health
At least 85% of original capacity, or a new battery.

Minimum battery health by grade

Below these values, the battery is replaced with a new one before the device is sold.

  • Excellent90%+
  • Very good85%+
  • Good85%+

From intake to your door

This is what happens on our bench to every device before it gets a grade and a price.

1

Intake & data erasure

We verify the serial number, check for activation and carrier locks, and erase all data with certified wiping software.

2

Full diagnostics

Display, touch, cameras, speakers, microphones, buttons, sensors, Face ID / Touch ID, charging, Wi‑Fi, Bluetooth and cellular are tested one by one.

3

Repair & part replacement

Anything that fails is repaired. Worn batteries are replaced, and damaged screens or back glass are swapped for quality parts.

4

Deep clean & grading

Each device is disassembled where needed, cleaned and inspected under controlled light, then graded against our written criteria.

5

Final QA & packing

A second technician re-tests the device, updates it to the latest supported iOS / macOS, and packs it with a signed refurbishment report.

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